Returns & Refund Policy
At La Fe Foods, we strive to ensure the highest quality for every order, but due to the perishable nature of our products, returns are handled on a case-by-case basis within 7 days of delivery. If your items arrived damaged or incorrect, please contact our support team immediately to initiate a refund or replacement process.
Inspect Your Order
Upon delivery, please immediately check your items for any signs of damage, expiration, or shipping errors.
Contact Customer Support
Email our team at [email protected] with your order number and clear photos of the product and packaging in question.
Verification Process
Our quality assurance team will review your request within 48 hours to determine eligibility for a refund or store credit.
Resolution
Once approved, a refund will be issued to your original payment method or a replacement shipment will be dispatched at no extra cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing